Zoom Support

By | February 12, 2021

Spurred on by social isolation from friends and family, many Aughton & Ormskirk u3a members have entered into the world of videoconferencing.  A favourite platform is Zoom.  A good number of our A&O Groups have already been running successful remote meetings for a while now.  See Our Virtual u3a. And, good news! This year, the monthly Speaker Meetings have restarted using Zoom.

If you too would like to give Zoom a go, then you may be asking one of the following questions.  Skip those that don’t apply to your query and current level of expertise.

FAQs relating to Zoom

  1. As an A&O Group Leader, how can I use Zoom to arrange remote meetings with my Group Members?  A&O u3a has two Zoom licences which enable group and other  meetings to run without a restriction on duration. Refer to the Zoom Sessions Calendar to book a slot.
  2. How do I create and use a Zoom Account so that I can set up and / or join  Zoom sessions for my own use?  Check out on the National u3a Office website for How-to-Guidance Notes to find out how to create a personal Zoom account for use on your Mobile Phone, Tablet or Desktop Computer.  National u3a also runs very professional and informative Tutorials on using Zoom for various circumstances.
  3. I have been invited to a u3a Zoom meeting. Can I join in without downloading the Zoom app? Yes, just use the browser link provided on the invitation eg to a Speaker Meeting or a Group Event.  (You do not need to logon to Zoom using the username and password mentioned on the invitation.) If you do not wish to download and install the Zoom App, you can join a Zoom meeting direct from your browser – for details see either of the following:
  4. I would like to try out Zoom for the first time, but don’t feel confident in following the routes mentioned above.  Can anyone provide me with more individual assistance?  The Monday and Tuesday Computer Helpers are still around offering personal IT support to members remotely.   We can set up a practice  zoom session with you, guiding you through by email and phone and then Zoom itself. See IT  Support Contact details below.

IT Support Contacts

Email:

elearning@aughton-ormskirk-u3a.co.uk

webteam@aughton-ormskirk-u3a.co.uk

Phone:

Local members can refer to the A&O u3a February 2021 enews for Computer Helper names and phone numbers